Mpressed Memories (“we”, “our”, “us”, or “Mpressed Memories”) respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you—or you provide to us—in connection with your use of our website (www.MpressedMemories.com) or printed advertisement. By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy. We do not share your information with third-party websites and services.
Where you are a User and it is necessary to fulfil our contract with you for the purposes of providing, maintaining, or improving our products and Services (including, to the extent permitted by applicable law, any matters in our legitimate interests with respect to the Services), we will confirm your identity, contact you, provide customer support (including via email, or social platforms, where you may reach us), and invoice you. For the aforementioned purposes, we collect information that may contain the following personal data:
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Name
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Photographs
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Company name
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Shipping information
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Email address and phone number
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Payment and billing information
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Order handling information
We may display photos of you, your family, your pets which will never include your personal contact information, publicly on our profile. At any given time you have the right to ask us that we not display such information. We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes and may also share such data with any third parties, including without limitation, advertisers, promotional purposes, sponsors, event promoters, and/or others.
***REFUND POLICY ***
The industry standard for customized products dictates a no return and a no refund policy.
**SHIPPING POLICY**
Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs after receiving invoice.
· It takes 2–7 business days to create a product and fulfill an order.
· Shipping time depends on product availability and delivery destination.
· Once an order is fulfilled and shipped, it’s delivered to the end address.
Once you have confirmed your order, it might not be possible to edit or cancel it. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.
If carrier tracking indicates that a product was lost in transit, you may make a written claim for replacement. Products lost in transit; all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to Mpressed Memories investigation and sole discretion.
IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE THE PLATFORM. PLEASE DO NOT SUBMIT AN INQUIRY FOR AN ORDER